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Claims & FAQs

Experiencing an accident or facing a catastrophe is already stressful enough; reporting an insurance claim shouldn’t add to that.
 
With Pinnacle Life, you can file a claim online in just a few minutes. Our claims reporting process is fast and straightforward, designed to be hassle-free and efficient.
 
We know that losing a loved one brings its own challenges, so we’ve removed the red tape to make the life insurance claims process as smooth as possible.

Claims & FAQs - FAQs

1. Withdrawal Form

  1. Clients Policy Document (An Affidavit signed by the Client in the case of a Missing Document)
  2. A SURRENDER Form (Accurately Completed and Signed By the Client)
  3. A Signed Copy Of Clients ID (Nationally Recognized ID).
  4. Susu Card of the Client (In The Case Of Edwadifuo or Skuul Boafo Surrender)

2. Request for a refund

  1. A REFUND form (accurately completed and signed by the client)
  2. A signed copy of client’s id (nationally recognized ID).

3. Request for surrender

  1. Clients Policy Document (An Affidavit signed by the Client in the case of a Missing Document)
  2. A SURRENDER Form (Accurately Completed and Signed By the Client)
  3. A Signed Copy Of Clients ID (Nationally Recognized ID).
  4. Susu Card of the Client (In The Case Of Edwadifuo or Skuul Boafo Surrender)

4. Mandate Form

  1. Clients Policy Document (An Affidavit signed by the Client in the case of a Missing Document)
  2. A SURRENDER Form (Accurately Completed and Signed By the Client)
  3. A Signed Copy Of Clients ID (Nationally Recognized ID).
  4. Susu Card of the Client (In The Case Of Edwadifuo or Skuul Boafo Surrender)

5. Death Claim - Requirements

  1. A completed DEATH claim form
  2. DEATH/BURIAL/Medical Certificate/Doctor’s Report
  3. Proof of Identity of Beneficiaries/ Trustee
  4. Policy Document
  5. ID card of deceased.

6. Maturity Form

  1. Clients Policy Document (An Affidavit signed by the Client in the case of a Missing Document)
  2. A MATURITY Form (Accurately Completed and Signed By the Client)
  3. A Signed Copy Of Clients ID (Nationally Recognized ID).
  4. Susu Card of the Client (In The Case Of Edwadifuo or Skuul Boafo)

Still have more questions? Call - 0501451400​

Do you have more questions about filing a claim? Reach us  on WhatApp and any of our social media pages for quick answers. Our support agents are on standby to answer all your questions.
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